Shipping policy

CHECK SHIPPING STATUS

You can check your shipping status any time after your order is placed.
Tracking information will also be emailed to you when the order ships.

 

CHANGING THE SHIPPING ADDRESS ON YOUR ORDER?

The shipping address can not be changed after an order is placed. Cancel your Tortle.com order and place it again. Please email us if you’re unable to cancel order.

INTERNATIONAL ORDERS

Duties and taxes can be charged by your country on international orders. Customers are responsible for them.